Airport Transportation

The Office of International Affairs provides complimentary transportation every day of the year except for December 25th from Indianapolis International Airport to the IUPUI campus and nearby apartments and hotels within the acceptable zones of transportation

Reservation for airport transportation must be made at least seven business days prior to your intended date of arrival in Indianapolis.

Make your reservation for the complimentary transportation service through the iStart checklist » 

  • Alternate Transportation from Indianapolis Airport to downtown location

    If your destination is outside of the acceptable zones or if you arrive in the Indianapolis airport without having requested airport transportation in advance, you may request a taxi or a ride on Uber or Lyft.

    Taxi service is available at the curb just outside the baggage claim area. Be sure to ask your driver about the cost before choosing to take a taxi.

    Also, it is a custom in the United States to tip your taxi driver.

  • Transportation from hotel/downtown location to other downtown location

    Many times, students arrive after their new apartment office has closed and decide to stay at a downtown hotel or with a friend prior to relocating to their new home.

    To get from your temporary location to your new home, you have the following transportation options:

    • Ask a friend to assist you with transporting your belongings
    • Request a Taxi
    • Request a ride on Uber or Lyft

    Learn more about transportation in Indianapolis >>

After making your reservation, you may review the IUPUI International Student Airport Transportation Frequently Asked Questions listed below. You will receive a copy of these and further traveling instructions with your transportation confirmation.

  • What if I arrive at the Indianapolis Airport without having confirmed my transportation?

    Students who have arrived at IND Airport without securing airport transportation may:

    • Call a taxi – These are available at the airport.
    • Request a ride on Uber or Lyft 

    Learn more about transportation in Indianapolis >>

  • What if I arrive at the Indianapolis Airport with a friend who has not confirmed transportation?

    If you arrive at the IND Airport with a friend who has not secured airport transportation, do not assume that you can add them to your ride.

    Contact the transportation company at the email and phone number listed on your confirmation to determine the possibility of your friend being added to your ride.

  • What if my arrival is delayed and I arrive after the office for my apartment is closed?

    When possible, determine a backup accommodation option for your arrival. If you arrive after your apartment office has closed, you will need to book a hotel or stay with a friend.

    If you will stay with a friend, call/contact your friend when you arrive at the airport to notify them that you are on your way (particularly with flight delays as your friend might not be awake when you arrive).

  • What if I need transportation from my temporary housing to my new home?

    In some instances, the Welcome Services Team may be able to assist you with transporting your luggage from your temporary location to your new home. The OIA Welcome Services Team is available upon appointment during regular business hours 9am-5pm on Monday – Friday (not including major holidays).

    Email iwelcome@iupui.edu seven business days prior to your proposed moving time. We will notify you if we are able to accommodate your request.

    If you are unable to make a request seven business days prior to your moving time OR we are unable to accommodate your request, please take note of the following options:

    • Ask a friend to assist you with transporting your belongings
    • Call a taxi
    • Request a ride on Uber or Lyft 

    Learn more about transportation in Indianapolis >>

  • Who can I contact if I experience a problem or concern while traveling?

    If you find yourself in a severe emergency situation during your travels, contact the emergency services at the airport. For all other emergencies, please call the Welcome Services Team at 317-448-8266.

    For flight delays, cancellations, and further inquiries regarding your airport transportation, contact the transportation company as listed on your travel confirmation.

    For non-emergency concerns, email iwelcome@iupui.edu.